TERMS & CONDITIONS

DISCLAIMER

mypvm.shop requests everyone to treat each other with respect. Otherwise, you'll be removed from the service and community.

The following document will hereby be referred to as "ToS." The purpose of this ToS is to describe the relationship between you, referred to as the client, and the service provider MyPvM, referred to as "MyPvM." Additionally, the customer may be referred to as "you" and MyPvM as "we." The term "Owners/Founders" refers to the Founders of MyPvM.

This ToS does not constitute an explicit or implied guarantee of an agreement or contract between the customer and MyPvM. After the agreement of services to be rendered is made, any violation of these ToS is grounds for the forfeiture of all service expectations, both complete and unfinished, with no expectation of reconciliation by the customer.

As MyPvM must access your account for services rendered, there are both explicit and implied risks associated with these services. With this service comes the inherent risk of receiving a temporary or permanent ban from Jagex. MyPvM claims no responsibility, both explicit and implied, for the actions of Jagex that may result in a ban or similar penalty to your account.

All communication will take place inside your ticket. Your ticket will be saved indefinitely. If information is sensitive, such as your login details, this information will be sent via our bot command (/addaccount) to the Discord bot. Only send this information via the bot command and not in any other way, if you do not have the allowance of the founders.

Deposits, wallet balance, and gold will be invested into a financial market of our choice, as RuneScape bans are a common punishment by Jagex. Therefore, we do not want to hold gold exceeding our minimum reserve we hold for operational business. You will be paid proportionally to the total of remaining money, if losses have to be realised. Mutual agreements can be made, but they have to be accepted by the owners.

General Information

While MyPvM will do their best to communicate any necessary information and progress, please allow a reasonable amount of time for these requests to be fulfilled.
If your account becomes inaccessible for any reason out of your or MyPvM's control during the service, a partial refund will be rendered if deemed fit by the Owners.
If the ToS is broken in any way by you, the customer, MyPvM reserves the right to refuse you a refund and cancel all in-progress orders.
MyPvM requests that both parties treat each other with respect. MyPvM reserves the right to cancel your order at any time for any reason deemed fit by the Owners.
Any attempt to avoid paying commission by making deals outside the server will get you banned without us refunding or completing your ticket.
Any attempt at scamming will get you banned without us refunding or completing your ticket.
By exiting our Discord server, you acknowledge and consent to the forfeiture of any remaining wallet balance associated with your account, as your departure will be interpreted as a discontinuation of your active status as a customer.
In the event of a server disruption (commonly known as a 'nuke') that prevents us from pulling you back, and if you do not rejoin within three months, any remaining wallet balance will be forfeited.
The ToS can be subject to change at any given time, so it's your responsibility to make a copy of it when you open a new ticket.

Payment & Refunds

All payments for services to be rendered must be paid upfront to Managers before your order is started.
Once we have started your order, no refunds will be granted except under extenuating circumstances deemed appropriate only by the Owners of MyPvM. MyPvM has the right to refuse or refund orders for any reason deemed fit by the Admins of MyPvM.
If requested, we refund 80% of the remaining value; however, it requires the approval of the Owners of MyPvM. (This rule applies regardless of whether it is an order or just a wallet. Once you pay, this rule applies.)
If you decide to use the remaining value for another service, 100% will be refunded to wallet.

Inherent, implied, and explicit risks

We are not responsible for any bans, mutes or penalties that occur to the account while we have access to your account, or anytime thereafter.
We are not responsible for Hardcore Iron Man deaths under ANY circumstances.
MyPvM assumes no responsibility for any circumstances that have not been mentioned in this ToS regarding your OSRS account.
If no other agreement was made, we value ironman accounts the same as main account regarding bank/ gp/ item value.
After completing a service, it is the client's responsibility to change their account password and bank PIN, as well as to thoroughly check if any social media accounts are linked to their OSRS account.

Gold & Item Sales

When buying gold, we not be responsible for any bans/locks/rollbacks once the gold has been delivered.
When selling gold, the moment your gold has been transferred to our account, ban responsibility is ours.
The person who sends USD is the one responsible for fees. When you buy gold, you are responsible for sending fees. When you sell gold, we are responsible for sending fees. (unless discussed otherwise)
Once we have sent you a crypto payment, we are not responsible for price fluctuations. If for whatever reason it takes longer than usual to confirm, price fluctuations are your risk.
After the item has been traded over to you, MyPvM is not responsible for any bans/item loss that may occur.

Account Sales

In case the account gets locked, we will assist you the best way we can to get it unlocked.
We are not held responsible for any bans/locks/mutes/lost items after the sale is completed.
The refund will become void once the details have been sent to you.
Our standard warranty is one month, unless agreed otherwise.
If you resell the account, any warranties will be void.
We will buy the account back for 25% of the selling price if the account has no new offenses, is not listed on Runewatch/WDR, there are no missing items and if we agree to buy it back.
We will provide you everything from the account (if there's anything) after the warranty is over,
We are not responsible for price fluctuations. If for whatever reason it takes longer than usual to confirm, price fluctuations are your risk.
All accounts come with registered e-mails. After purchase, access to the original email address will be provided.
If you are late on your payment plan, we will give you a notice to pay within 3 days. If you fail to meet the time, we are allowed to recover the account and keep the partial payment in full, or you can pay it in full and we will give you the account access back.

UGIM - Item Sales

When buying items, we won't be responsible for any bans/locks/rollbacks once the items have been delivered. If you decide on doing instant transfers, we will not be responsible for bans as it includes using bug abuse.
When selling items, the moment your items have been transferred to our account, ban responsibility is ours.
The person who sends USD is the one responsible for fees. When you buy items, you are responsible for sending fees. When you sell items, we are responsible for sending fees. (unless discussed otherwise)
Once we have sent you a crypto payment, we are not responsible for price fluctuations. If for whatever reason it takes longer than usual to confirm, price fluctuations are your risk.
After the items have been traded over to you, MyPvM is not responsible for any bans/item loss that may occur.
Everything is based on a first come, first served principle. Items do not get reserved until paid in full.
If we agree to a sale, it is final.
You can not buy a combination of group 1 and 2. It is either group 1 or 2. If you need items from both groups, you will have to fill out 2 buy forms.
For the current time being (01.02.2023), we have a method to skip waiting 7 days. This will be applied if you do not actively reject this method.

Middleman

If you are looking for a middleman to watch over one of your trades as you don't feel safe with your trading partner look no further.
We are happy to middleman any value for you so that both parties have a safe trading space.
We are charging a 10% service fee for any amounts above $150.
If your trade is lower than $150, we will take a $15 fee.
We are not responsible for anything that happens during or after the trade. (Bans, Recoveries, Lost wealth)
Any fees that come up with the trade are being paid by you.

mypvm.shop stands independent from Runescape, Jagex Ltd, or any of their subsidiaries and affiliates. There is no affiliation, endorsement, or association between the website and these entities.